Organisational Effectiveness Client – Civil Engineering Consultancy with 480 FTE’s

Civil Engineering Consultancy

Actual agreed financial benefits

 

  • Planned Return On Investment     245%
  • Actual Return On Investment        280%
  • Planned annualised savings         £4.32 million
  • Actual annualised savings            £4.9 million 

 

Project fee already recovered by completion of implementation stage = 95%.

 

Project realised 150% savings within the first year, making the project already cost neutral after the first year of implementation.

 

Identified problems & issues

 

  • Poor supervisory and other leadership skills
  • Ineffective and untimely key performance indicators
  • Lack of adequate control of labour resource
  • Backlog of work orders
  • Budget overruns
  • Cost overruns
  • High use of contractors
  • Excessive backlog of work
  • Excessive overtime costs
  • Lack of precise cost targets/goals
  • Poor project control systems
  • Lack of effective work and resource planning and scheduling
  • Ineffective management control systems

 

Project results

 

  • Reduction in sub-contractors by 18%
  • Reduction in budget overruns by 20%
  • Work backlog reduced by 30%
  • Budget and cost overruns decreased by 30%
  • Overtime reduced by 8%
  • Project completion times increased by 40%
  • Reasonable expectations/norms established and adhered to
  • Effective project scheduling and control systems installed
  • Effective management information and key performance indicator systems installed

 

Project activities

 

  • Reasonable work norms established
  • Resource loading and work volume scheduling and loading
  • Process mapping
  • Smart Key performance indicators introduced which led to more manageability and transparency for both workers and leaders
  • Effective project control systems designed and installed
  • Management reports designed and installed
  • Management control systems, communication and review processes designed and installed
  • Behavioural workshops and one to one coaching and mentoring

 

 

Methodologies utilised

 

SageFlow – Foralda world class improvement methodologies implemented, including

 

  • Forecast, plan, assign, and follow-up.
  • Budget and cost control.
  • Project management.
  • Business process re-engineering.
  • Volume and resource scheduling.
  • Effective Management control systems.
  • Key performance indicator, effective communications, and review processes.
  • Behavioural workshops and change management.
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